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rosechabot on "[Plugin: Visual Form Builder] Email notification not sending"

July 20, 2016, 4:19 pm
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I'm using the free version of VFB and have been for a year plus and everything was working fine. Last week it stopped sending us email notifications of forms that were filled out. I have checked the settings and nothing has changed. We have an job application, sign up for classes form and a contact form that when filled out and submitted it is emailed directly to our HR Department. Not any longer. I can find the forms filled out in the backend on the web but no emails are received anymore. HELP! Did the free version lose that feature????

Here is the application form: http://www.familypartners.net/employment-opportunities/job-application/

Here is the contact form: http://www.familypartners.net/contact_us/

SignUp Form for classes: http://www.familypartners.net/event/cpr-training-35/

Thank You so much.

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Joseph on "[Plugin: Visual Form Builder] Email notification not sending"

July 21, 2016, 10:33 am
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Hello Rose,

Thank you for getting back to us, I see this thread was marked as resolved, is this issue resolved? It is more likely that something changed with the settings on your server allow the email to work right, like you said, you didn't change anything on the website. So that lends to something going on with your server. I'd troubleshoot with the information I provided and speak with your website host to see what may be going one.

As I sais above, IF you are using the pro version, please submit via our website support so that we can get access to your website and take a look for you. If you only have the free version, please do follow the instructions provided above.

Thanks,
Joseph

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Joseph on "[Plugin: Visual Form Builder] Section headings in the export"

July 21, 2016, 10:35 am
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Hello Austenozzy,

How are you? Everything should in theory show in the email output. Perhaps a website conflict is causing an issue. As workaround is you might put a numeric or another type of identifier on your selection fields so you can tell what is what. IF you wanna post a link to your form, I can at least take a look at the front side to see if I see anything.

Thanks,
Joseph
VFBPro Support

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austenozzy on "[Plugin: Visual Form Builder] Section headings in the export"

July 21, 2016, 10:52 am
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Thanks Joseph - please could I email a link to you? It's on a dev site.

Cheers!

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Joseph on "[Plugin: Visual Form Builder] Section headings in the export"

July 21, 2016, 11:00 am
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Hi there,

We don't like to expose our email addresses here for obvious reasons ha ha. Go ahead and send me the link on our ticket system http://www.vfbpro.com, just make sure to indicate that I asked you to send me the link and post the URL to this thread in the ticket, than I can take a look and get back to you.

Thanks,
Joseph
VFBPro Support

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iFroggy on "[Plugin: Visual Form Builder] File Upload Issue"

July 22, 2016, 7:22 am
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Hello,

I have been using this plugin for a while and really like it.

For the first time, I am wanting to create a form with a file upload, but I can't get it to work. After I press the submit button, after a moment, the page refreshes and all of the fields are blank. The confirmation message does not appear, and the entry was not submitted.

Specifically, I am trying to upload a 9 MB .wav file that uploads to the WordPress media library directly with no problems, so it doesn't seem like a server issue. I checked the FAQ on the plugin website and read several threads related to uploads here in the support forum, but could not find a solution that worked for me.

Some notes/things I've tried:

- The form itself submits fine if you leave the audio clip field blank, so the form otherwise works. Try a file and this happens.
- Image uploads work fine with VFB on this same WordPress installtion.
- Plugin global settings have max upload size at 25 MB.
- File upload field has default settings, except that "Accepted File Extensions" is "wav|aiff". That said, I have tried making it only "wav" and that didn't work.
- Checked PHP configuration related to file uploads and everything appears to be in order.
- Just to reiterate, this is a VPS with several websites, including WordPress-powered sites, forums, etc. File uploads are constantly happening without issue, including .wav files.

I would be grateful for any thoughts or suggestions. Thank you for your time.

Patrick

https://wordpress.org/plugins/visual-form-builder/

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Joseph on "[Plugin: Visual Form Builder] File Upload Issue"

July 22, 2016, 8:07 am
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Hello Patrick,

Thank you for the detailed message! I suspect that it is your WordPress is rejecting the file type not our plugin. You probably need to allow the file types in WordPress itself as it does not allow certain file types by default: http://www.wpbeginner.com/wp-tutorials/how-to-add-additional-file-types-to-be-uploaded-in-wordpress/

I'd also try making sure your running php 5.4 or better.

That should fix your issue, if you still have the issue, you might check for conflicts with other plugins or the theme (but I think in this case, it is not likely)

Have a super weekend,
Joseph
VFBPro Support

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iFroggy on "[Plugin: Visual Form Builder] File Upload Issue"

July 22, 2016, 8:38 am
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Hello Joseph,

Thank you so much for the quick reply.

When I read your reply, I was pretty sure that I had uploaded wavs before, so I went back and checked and found I had uploaded an mp3, so I tried to upload a wav and found that WordPress said I had exceeded the maximum file size. A bit more digging in PHP and realized that while I had file_uploads, memory_limit and upload_max_filesize set correctly, post_max_size was set to 8 MB, where this was a 9 MB file. Adjusted, and it's working.

Thanks for the prompt, and apologies for wasting your time.

Patrick

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Joseph on "[Plugin: Visual Form Builder] File Upload Issue"

July 22, 2016, 2:39 pm
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Hello Partick,

Not a problem at all, I would have gone to the file size in php next, so you definitely went down the right path. Have a super weekend!

Joseph

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Tiffany on "[Plugin: Visual Form Builder] Requirements based off Conditionals"

July 22, 2016, 5:56 pm
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Hello,

Is there a feature where based off of the result of one field, either the *required condition or the visibility of certain other fields will turn on and off?

For example, in a question asking whether somebody has allergies (yes or no), if they choose yes, it will make the text field asking for what these allergies are to be required before they submit the form. If they choose no, the text field can be left empty and the form will still submit fine.

Thanks so much,
Tiffany

https://wordpress.org/plugins/visual-form-builder/

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fswebdesign on "[Plugin: Visual Form Builder] Importing Forms"

July 23, 2016, 5:16 am
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thegulshankumar on "[Plugin: Visual Form Builder] Error 500 after latest update"

July 24, 2016, 2:18 pm
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Joseph on "[Plugin: Visual Form Builder] Requirements based off Conditionals"

July 25, 2016, 8:04 am
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Hello Tiffany,

Thank you for your question. This is an interesting idea, currently not available in our free or pro version. Fields can be set to required, but even if hidden, would create a problem for form submission. Perhaps we will consider this for a future release.

Thank you,
Joseph
VFBPro Support

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Joseph on "[Plugin: Visual Form Builder] Importing Forms"

July 25, 2016, 8:07 am
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Hello,

You can import and export forms, however import is not available in our free version. You may consider looking at our pro version. That being said, there is a migration process required to pull any current forms you have built in free (not import/export), this is because our pro version is built on new technology.

Hope this helps,
Joseph
VFBPro Support

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Joseph on "[Plugin: Visual Form Builder] Error 500 after latest update"

July 25, 2016, 8:08 am
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Hello Gulshan,

Are you using our free or pro version? Most common cause of 500 errors is that the php version on your server is outdated. You will want to ensure you are running version 5.4 or better.

Hope this helps,
Joseph
VFBPro Support

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thegulshankumar on "[Plugin: Visual Form Builder] Error 500 after latest update"

July 25, 2016, 9:48 am
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I'm using PHP 7. I guess, it is not outdated.

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jrcanta on "[Plugin: Visual Form Builder] Version 2.8.9 Bulk Actions Not Working"

July 25, 2016, 1:00 pm
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prasanna108 on "[Plugin: Visual Form Builder] Security Check error"

July 25, 2016, 8:04 pm
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prasanna108 on "[Plugin: Visual Form Builder] Security Check error"

July 25, 2016, 8:33 pm
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I have three forms on my site, it's only happening to one of them.

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Joseph on "[Plugin: Visual Form Builder] Error 500 after latest update"

July 26, 2016, 7:36 am
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Hello,

Are you using our free or pro version? What is the plugin version you are using and the version you tried to update too? That is correct php 7+ would be the newest versions of php. The other primary possibility is that some conflict has arisen, can you try to activate with no other plugins activated and a default theme active?

Thanks,
Joseph

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