Thank you for you response.
It is a pro version, however it isn't installed by me so I don't have access to your support page.
I think it is a theme problem, but any idea how I can detect the problem?
Thank you for you response.
It is a pro version, however it isn't installed by me so I don't have access to your support page.
I think it is a theme problem, but any idea how I can detect the problem?
Tried to build a contact form using radio buttons. The text is not showing above the text box es and next to the radio buttons.
Test page is here:
https://amerispecne.com/request-an-appointment/contact-form-test/
Can you tell me where I need to update the CSS to make this work? Thanks!
I tried adding this code to the CSS. It didn't work:
input[type="checkbox"]
{
-webkit-appearance:checkbox;
}
input[type="radio"]
{
-webkit-appearance:radio;
}
input[type="radio"],
input[type="checkbox"]
{
width:auto;
}
Hello Joseph.
But that makes no sense. This way people can submit the form with the phone number +351 1 and that's useless the phone number (at least here in portugal) have 9 digits.
I specifically need to have the background transparent.
Hi,
I have a tester from South Korea who's trying to submit the form: http://www.beckstourkorea.com/request-for-quotation/
It shows the success message I set up, and the details are logged in "Entries", but for some reason, there is no email sent to our address.
But when I test from where I'm from, there is an email.
Kindly advise. Thanks.
I can see the support for this is very much lacking...the lack of support will reflect my review of this plugin.
What css did you use? I tried:
.visual-form-builder fieldset {
background-color: transparent;
}
and that worked for me, did you try Firebug or another CSS Viewer?
I'll give that a shot... But the css files say (inactive) so I doubt it will work.
Can I control the style of the form sent?
I have required fields, when I click submit without filling them I redirect to error page and need to go back to fill them.
How do I set that the message will show on the form?
(tried to search for this by did not found)
Hello again Twitch,
Please fill out a ticket on our paid support system at vfbpro.com, this will allow us to be better equipped assist you. If it is a conflict with your theme, you might reach out the theme developer but I'd say first have us take a look at it in our paid support to see if we can rule some other things out.
Thanks!
Joseph
VFBPro Support
Hello,
Sorry for your problems. The first course of action I would say would be to check for theme and conflicts from other plugins. I suspect that there is a conflict happening probably with some settings related to your theme.
I took a quick look at it with the inspector and it looks like someone has put in some CSS into your site:
html.placeholder label[for] {
display: none;
}
It looks like it might be coming from the layer slider, but it is a little hard to tell in the inspector.
Thanks!
Joseph
VFBPro Support
Sorry about that, our pro version does look for the right amount of characters based on country and all. We have actually not had this complaint and we have had the free version for 4+ years. I'll certainly pass this suggestion off.
Hello Lenisung,
It sounds like your email server is probably marking the messages as spam from Korea, I'd suggest working with your email provider, maybe check spam, etc to see what may be happening to the messages.
Hope this helps.
Thank you,
Joseph
VFBPro Support
Hello Ken,
Thank you for you message, we are typically available during most business hours, it may be that your message came through after business hours on Friday. We have more flexible options in our Pro Version + Design Addon. Since you are using the free version, the css would be somewhat site specific. I'd suggest using an inspector to target the rule for your website in order to determine what css/rule to target. Should be relatively easy to adjust from there.
Hope this helps,
Joseph
VFBPro Support
P.s. Jwlere03 thanks for the reply as well.
Hello MStudio,
Which error are you seeing?
Thanks,
Joseph
VFBPro Support
Hello again Mstudio,
You can certainly edit the email output in the core files, what in particular were you trying to accomplish? The email that is sent, as you may have guessed pulls mostly from the form design.
Please let me know and I'll try to steer you in the right direction.
Thanks,
Joseph
VFBPRo Support
Thank you! It worked! You are officially my hero! Now I can use your plugin and start rebuilding a whole bunch of forms.
Thanks for the answer.
I have 3 things:
1. Adding company's logo on the top of the email
2. align the table to the center
3. I need to do something if I using RTL site? I need to have the text align the right and make the form mirror look so if the email like:
Email: some-email@some-site.some-thing
I need it to be
some-email@some-site.some-thing :mail
Sorry, I think I did not explain right.
After I click on submit I want to show error message saying this "field is required" next to field and not redirect to another page to show the error and go back to fill the form