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We used the non pro version of VFB to create a form that emails the form information and optional uploaded files to an undisclosed email address. All testing passed yet when we send out a notification for people to try this form they get an Access Denied Error … the form is using the enter a random 2 digit number to rule out bots. When they hit submit they immediately get an Access Denied Error. I have been unable to reproduce this error from several ISP locations so I still don’t know what is causing this error.
At this point these random Errors make this form unreliable … our WSP support suggests may have something to do with mod_security but when I review the apache log files there doesn’t appear to be any ModSecurity Errors for the dates we had the failures.
Does anyone have any idea where I might find a log for these errors? Can’t fix something that can’t be defined.